30-04-2024
06:55 AM
- last edited on
30-04-2024
07:09 PM
by
MikeT
Hi, i have placed an order for sim only unlimited plan and porting if my number from vodafone on 10th April.
till now i have not received the ee sim and my plan is still with Vodafone that i am I currently very hefty out if term rental.
my order number is: xxxxxxxxxxxx.
please help.
01-05-2024 07:45 AM
Hi @tapsri06
Welcome to the community.
When did you receive your EE SIM card? Do you know what date your number was supposed to port over? Was that 10th April, or was that when you ordered?
Chris
01-05-2024 08:03 AM
01-05-2024 08:04 AM
OK, thanks @tapsri06
I recommend speaking with our technical support team so that they can look into this. It sounds like it should have ported by now.
Chris