01-05-2024 07:22 PM
Made my order on Sunday (28/04) and have received confirmation email of order but nothing about delivery. Is this normal?
02-05-2024 07:50 AM
Hi @dandan-97
Thanks for coming to the community.
Which model device including memory size and colour did you order?
Was the order for an upgrade or new EE contract?
Leanne 🙂
02-05-2024 08:19 AM
Thanks for reaching out Leanne! It’s for an iPhone 15 128gb and black and new EE contract
02-05-2024 08:51 AM
Thanks @dandan-97
The device is showing in stock.
Have you downloaded the DPD app? If you use the email address you registered and delivery postcode DPD will show any scheduled deliveries for the address 🙂
Leanne.
02-05-2024 09:44 AM
It’s not showing anything
02-05-2024 09:48 AM
Thanks for checking @dandan-97
In this case, please call our sales guides on 0800 956 6000 and they can check the order for you.
Leanne.
02-05-2024 10:32 AM
Perfect thank you. I’ve listened to all the options but I’m not sure which one lines up with my problem?
02-05-2024 10:46 AM