Samsung s23 pre order
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18-02-2023 11:24 PM
Hey
Has anyone had a problem with the delivery of the Samsung s23 as I have preordered my phone in store last Friday and was told it would come this week and I had no notification or nothing from the DPD and been wondering does it take that long for the phone to come
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19-02-2023 09:08 AM
Hi @Nataly2
Is your order getting delivered to a chosen address or is it going to the store you ordered from?
Jon
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19-02-2023 10:06 AM
It’s going to the store
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19-02-2023 10:25 AM
Thanks @Nataly2
I'd recommend getting in touch with the store to see if they have an update for you.
The delivery notifications may not come to you if it is being delivered to a store.
Jon
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20-02-2023 06:59 PM
Thank you , I have called customer service and I have been told my phone came in on Saturday but I didn’t receive any notification what’s so ever
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21-02-2023 07:42 AM
I'm glad your phone has arrived @Nataly2
I'm sorry the store didn't contact you directly when it was delivered.
Thanks for keeping us updated. 🙂
James

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