The EE Community

Stolen IPhone 15

Good morning I have a problem my iPhone 15 was stolen the only problem that luckily I had removed the sim inside because. I was cleaning it then I didn't do it anymore and I put it in the backpack and from there I never found it again. Can I have in...

Adding roaming data

I can’t seem to buy the £10 7 day roaming pack on my phone. Can someone help

Complain regarding i phone Insurance cancellation and screen repair- long-standi

How do I make a complaint 

FRAUD in EE shop

I went into my local EE shop to ask about roaming charges abroad on 28 April. Nothing else except the Manager suggested I return mid May since my home broadband charges etc looked high and he might be able to reduce them. I returned and nothing posit...

EE box won’t play live TV

I’m having issues with EE TV box not playing live TV. I have EE TV box which does not have an aerial connection nor an ethernet cable connection. During the set up process the box 'found' 133 channels.I can view anything via my apps so obviously ther...

Change of ownership

Back in 2021 myself and my ex husband split. He rang EE to change the ownership of the EE account I pay for. It was a painful experience as he is in the forces and rarely avaliable to pick up the phone and we are never together. Since then we have be...

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

Tv signal

EE Service is appauling at best and fraudulant at worst. Try to speak to someone

I was talked into switching from BT to EE for all services. Since then I have had 1 Email thanking me for returning my BT Kit followed by an Email stating that I would be charged £50 if I didn't return the same Kit!!! I rang 150 and was told it was a...