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SIM card not received after 5 working days

Jarellquansahlf
Visitor

‎10-01-2025 11:38 AM

How can I contact someone to see whether the sim has been posted out. I have waited 5 days and am porting my number.  There are no options to track this when I phone customer services and I need the number asap

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Not applicable

‎10-01-2025 01:38 PM

@Jarellquansahlf 

Is normal mail getting through? We’ve had no standard mail since Saturday.

Ring CS. This is a community user forum and no one here can access your account to check. 

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