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Price rise
Why has my bill been going up, it started at £29.99 now it's over £33.00 and going up again, I may as well of stayed with SKY at this rate, I only have Internet, so why so high.... 郎 Think I might shop around..
Battery Backup for WIfi 7 Router
Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period). I also requested a tech guy to check out my wifi as it has a few issues. One of the things that came up was that my existing router may require upgrad...
BUG souscription
Hello,I bought a prepaid SIM card for work, but I haven’t been able to activate a plan. My mobile data still shows 0/0, and I can’t send any texts—not even to 150 or the other numbers provided by EE. When I try to send a message, it says “Not deliver...
Resolved! Tnt sport bundle
Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...
Mobile repair
I sent my phone in for repair on April 22nd and I still haven't recieved it back again. I got an email saying it was being sent back to store on 29th April but have had nothing since. Very little information on tracking website. Is it normal for EE r...
Need to move my ee input feed from existing entry flat door frame through new do
How do I contact an ee engineer to alter my broadband input feed from external flat door frame into a new door frame. Have to have a new fire door and frame.
Refund
Hi, I changed to EE broadband in July 2024 but my existing “Three” broadband contract ended on February 2025. The EE cold call sales told me EE would refund how much I have paid to “Three “ during this contract period. My “Three “ contract already f...
EE app not logging in!
im not insaine!go to log in. asks me to set up pin etc. complete everything.then tells me there seems to be a problem!i cant get into the settings at all. HELP!!
Smart hub pro - how to merge the WiFi chanels
Hi team!I finally got my 1.6gb fibre installed last night and so far; it’s looking very good - but I have one technical issue that I’d like some help with please. my HomePod isn’t working too great , it keeps buffering and not behaving - I’ve done so...
Network keeps dropping in and out
Is anyone else having issues with their EE network dropping out and going to emergency calls only. I've tried sim cleaning, restarting fone, airplane mode but it keep happening never had this problem before and when I try to check the local network o...
Latest from our Blog
Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
