S24 ultra

[Karlzkie]

Anyone got their s24 ultra 1tb??? I rang customer service yesterday and apparently the waiting time for s24 ultra 1tb is about 28 days??? If I'll receive mine after 28 days will I still be able to receive my free galaxy watch?

[ManuelaLazarova]

Thank you! 

[Quanton]

No disrespect meant, but I'm not sure how accurate these timescales are.

I am still waiting for my S24 ultra 1Tb (Grey) having originally been quoted a 21 day dispatch window.

This target was missed today, but the EE UK website has been listing "Usually dispatched in 7 days" since last Wednesday.

I called up today to be told that I should expect dispatch within 7 days. Which if latest would make my phone 7 days late according to the original estimate and that there was a queue system in place so I "should" receive my phone before someone who ordered last Wednesday. 

If this is true then I should get a dispatch email at the latest today or tomorrow if not and there is a queue system in place then I don't see anyway those dates could be fulfilled for new customers.

I would also request that if anyone has ordered a s24 Ultra 1Tb Grey after 4th Feb and received already please let me know here.  

[ManuelaLazarova]

lol i hope mine doesn’t get late too, on mine says “ usually dispatched in 1 day” from the day of the purchase 😃 so I don’t know . Hope you get yours soon. 

[Quanton]

Quick update.

The phone finally showed up yesterday out of the blue with a DPD knock at the door, so despite ordering at the start of Feb I got it 1 day before I would if I'd ordered it last Wednesday and If I ordered today I'd get it tomorrow, so I guess either the queue was very small or EE got a huge load of stock in.

So you should get yours on time.

YMMV but I didn't get an email from EE to say it was dispatched nor from DPD. My only notification was a text from 150 to notify me of the contract changes I'd made when ordering the new phone which prompted me to check the delivery tracker which went straight to dispatched.