Hi I've had the same situation happen to me I ordered the s23 on the 29th Dec was meant to recieve on the 30th but then to have a text from dpd saying it was delayed and held at the depot in Glasgow. There been no change since then so yesterday I paid £9.99 for vip delivery for today between 8am-12pm but nothing contacted dpd but still getting them same message there been a problem will be updated in next 24hrs but been saying the since 30th Dec I understand being new year but the fact I paid 9.99 to have it delivered and it hasn't. I also contacted ee but they have told me I need to wait another few days its been noted on my account though and they put special instructions that the phone has to be delivered ASAP . I've been a ee customer for many years now and I've never had any problems when upgrading until now
