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Re: New phone

Daniel21985
Investigator
Investigator

‎22-09-2025 04:57 PM

hi can you check and see where my new phone is please 

0 Helpful
4 REPLIES 4
Daniel21985
Investigator
Investigator

‎22-09-2025 05:14 PM

Can’t find my order on dpd

0 Helpful
Katie_B
EE Community Support Team
In response to Daniel21985

‎22-09-2025 06:03 PM

Hi @Daniel21985. 

Welcome to the community. 

Have you received a tracking link from DPD?

When did you place your order?

Speak soon, 

Katie

Daniel21985
Investigator
Investigator

‎28-09-2025 08:19 PM

Hi could you help me with an update on my upgrade phone

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Daniel21985

‎28-09-2025 09:05 PM - edited ‎28-09-2025 09:05 PM

@Daniel21985 : What do you need help with? Have you now received your new phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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