05-03-2026 12:04 AM - last edited on 05-03-2026 08:05 AM by Alex_H
Hi good morning,
I lost my SIM card , I want to order my replacement on my post code ,
thanks
+44 *********
Mod note: Removed number from public post
Solved! See the answer below or view the solution in context.
05-03-2026 08:19 AM
Hi @Kalifa.
Welcome to the community.
If your SIM card is lost, please give our customer support team a call. They’ll be able to access your account, block the existing SIM, and arrange for a replacement to be sent to you by post.
You can find more information on reporting a lost SIM on our Lost or Stolen Mobile Phone help page.
Debbie
05-03-2026 08:19 AM
Hi @Kalifa.
Welcome to the community.
If your SIM card is lost, please give our customer support team a call. They’ll be able to access your account, block the existing SIM, and arrange for a replacement to be sent to you by post.
You can find more information on reporting a lost SIM on our Lost or Stolen Mobile Phone help page.
Debbie