Apple watch ultra order query

[Rodery]

Hello 

I have ordered Apple Watch Ultra 2,49mm.. since September 27.. I haven’t still got my order .. any updates please.

[Rodery]

I have order Apple Watch Ultra 2 since September 27.. it’s over a month now still now I haven’t received my order. Any update?

[Rodery]

Did anyone order Apple Watch Ultra in September and receive the watch now ? 

[Chris_B · Accepted solution]

@Rodery  Many customers have received the watch.      If you have ordered one and have not yet received it you need to call customer support about this as you should have it by now. 

[Rodery]

I have called EE they told me they can’t find my order number I have ..it’s been one month now 

[Linzi_H]

Hi @Rodery 

If the team can't find an order, have they been able to place a new order for you? What have they advised?

Linzi 

[Rodery]

Well they haven’t done anything.. when I contacted the online agent they can see the order as reserved but they don’t know why the order is delayed. And EE send me an update every 7 days to let me know by order is still on place but they are waiting for the manufacturer..

[Linzi_H]

Ah OK, so the team has found your order, that's good news @Rodery 

It sounds like your order is waiting for stock to be assigned. Did the team tell you the current wait times on the model you've ordered?

Linzi 

[Rodery]

Yeah they told me Apple Watch Ultra 2 Titanium case with Milanese Loop.. I ordered it 27th September and they told me it will take more than 28 days for delivery.. I did the order over a phone.. can u please tell me if is in stock or ?

[Linzi_H]

I have checked our internal stock details for you, and that is correct @Rodery 

This shows as expected delivery within more than 28 days. As soon as stock is assigned to your order, you'll get further updates.

Linzi