“Please call to discuss your order” but can’t get through to anyone.

laurenk1709
Visitor

Hello,

 

I’ve recently placed an order and the funds have been taken from my account. Then, I received an email from the Customer Services Team advising me to call to discuss the order. However, I can’t seem to get through to anyone! Been on hold for almost an hour now. Is there anyway to get someone to call me? Not sure how I’m supposed to discuss my order if I can’t get through to anyone 😃

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @laurenk1709 

Thanks for coming to the community. 

To get the order looked into you would need to call us on the number provided and the team will get this sorted for you. 

Please try calling again today and let me know how you get on 🙂

Leanne.