30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
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04-09-2024 02:44 PM - edited 04-09-2024 02:48 PM
I just got a happy to be here badge. I'm really not happy to be here or a customer of EE... 😡😭😂
EE are now just rubbing it in and taking the **bleep**.
04-09-2024 02:49 PM
Got the phone and using it now...coming from a z fold 4 and it's very much worth the wait.
Just checking to see the progress on with the forgotten lot. Raised another complaint and copied in this thread...trying to help where I can
04-09-2024 02:51 PM
04-09-2024 05:04 PM
Just got an email from EE saying that the phone is with DPD and should get it soon.
I just read that email on my new phone!! Something is deffo wrong with their Comms team
04-09-2024 05:21 PM
Better late than never, or is it? Haha. Glad you got yours! Hope you’re enjoying it! If it’s **bleep**, tell us and we can cancel our orders now haha
04-09-2024 05:28 PM
called again and enjoyed some hold time while eating an early dinner and watching tv...
rep this morning "100% leaving today"
rep now "we have no stock, dno why they told you that, soz"
04-09-2024 05:31 PM
Sadly enough mate...phone is quality...so stick with the order
Hope you get yours soon....and EE compensate u guys in some way!
04-09-2024 05:39 PM
04-09-2024 05:47 PM
To be fair I actually think they don’t know. They said that yesterday to people who got them today. I have a strong feeling that the stock is coming straight from Google and not EE so they aren’t seeing any stock go into the EE warehouses
04-09-2024 05:57 PM
This whole fiasco is for any phone pre-order even with iPhone.
If we set our expectations as EE service level is totally out of order and sub par, we are good.
What can we expect much as this whole scene repeated every year. My service level grading of EE is quite low and they are struggling with fulfilling the pre-order for any flag ship phones every year
3rd world country service provider would do better. ☺️