You're literally just a troll- goading people to leave EE and boycott them, to go for other devices... yet yourself still waiting for the device, and remaining with EE 🤔
Anyone who has anything positive to say about EE you jump down their throat and call them akin to fanboys or undercover staff- literally childish behaviour (next i'll be called out for calling names right?)
Facts are facts: you say EE are lying to you, making promises and breaking them:
a) has anyone who has spoken to a representative specifically been told "I promise you it will be there by X?", or been told "I have it on authority that it will 1000% be with you by X?"
b) I implore you to stop and think for just a second; representatives in customer service are spread across many teams, across the UK. Management teams will brief their teams based on what they've been told, clearly co-ordination of this messaging is changing frequently, and also non-consistent- welcome to large corporations trying to be organised (and often failing). But you get this everywhere. Yes customer service as a function should be doing better, but also yes it's the function of a business that often has the lowest morale, lowest pay, and the hardest slog because they are often the meat shield of the business. And yes, if you so happen to speak to someone who really couldn't care less for their job, then you also end up not getting reliable customer service because someone who should be doing better is just being a douche- but that exists EVERYWHERE
I personally have not been lied to once, I placed a pre-order and that was it; the person I dealt with said they expected it to be despatched shortly after 4th Sep when the device goes into general availability. "Expected" not "promised". Nothing customer service says is a promise, because at the end of the day all customer service are doing is taking a request from the customer, and translating that into an action that the business as an entirety has to fulfil- yes there's expectation that what is discussed should just happen, but in reality life doesn't go that way.
You may call it lies, but it's probably more constantly changing information, across people who generally don't know what the exact situation is, and are trying to manage a customer who is likely to blow up in their face anyway (how many of you have worked in customer service, it's truly demoralising because of the people you often have to deal with). Expect better, sure; but it's the same across all providers, and across all industries.
Your constant trolling really bores me, so say what you want and attack me all you wish- but from child to child "uno reverse" 😜
Everyone's experience is different- there are going to be bad and there are going to be good. That's just how it is.
