Community Activity

Cannot access EE to buy a roaming package in Canada

Hello, I'm in Canada for 2 weeks. When I landed I received a message from EE about roaming and purchased a 7 day roaming pass.  Yesterday, I received a text that it was expiring with a link to buy a new roaming pass. Unfortuately, when I tried to use...

view previous orders

hi i am trying to find my previous order history of all my previous devices but no matter what i do i can not find a record of any orders i have ever made, as a customer of ee for around 10 year sand about 7 different phones there should defiantly be...

EE App

Hi,I recently transferred for BT to EE when I had Full Fibre 300 installed at my house on the 28th April 25. My EE app still does not shoe the broadband account (as of 13th May 25). If I try logging onto my old BT app it stats my broadband is no long...

Broadband Blocking Remote Sever Access

Hi all,I am having issues with my broadband cutting my connection to my work's secure access server. I have checked with my IT department and swapped laptops and it's incredibly clear the issue is my home WiFi/broadband - nothing else. After a few ho...

Brightness issue

Hi, I've always had issues with the brightness on my Iphone 14. Im unable to  see my screen outside at all on bright days even when my brightness is on full. I've tried to change my display settings but nothing seems to work I feel like the phone co...

Kirst29 by Visitor
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Unable to receive 2-factor authentication SMS texts

This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company.  However, some other numbers have been able to send me texts.This i...