PSVR2 order update

[cjbkorn]

I ordered a PSVR2 on October 25th, received the confirmation order yet have no further updates regarding the delivery. I have tried checking my order status but nothing shows up. The original email I received states I will receive text updates and also an email with a link to track my order yet I've had nothing. It is now almost a full working week since my order, could anyone help me out please as I am really hoping this item arrives asap as if not, I will need to order elsewhere as it is a birthday gift.

thanks 

[Debbie_G]

Hi @cjbkorn.

Welcome to the community.

I know you'll be eager to get an update on your order. I recommend getting in touch to speak with our guides, they will be able to check the status of this for you.

Debbie 🙂
 

[cjbkorn]

Thanks for your reply but I have already been through all of those and I have got nowhere. I'll ring EE and hopefully they can advise me on my order.

[Debbie_G]

Thanks for getting back to me @cjbkorn.

If you give our guides a call, they will be able to find your order to check this and get an update for you.

Debbie 🙂