Ordered new phone online - no email.

[BambooBandit]

Hi,

I ordered a iPhone 14 5G 128GB Midnight yesterday at around 9:30am. I then had to call up due to issues with the order which are now resolved, including making a new account which I have no access to as I’ve not been sent anything about that either. 

Nearly 24 hours later and I still have not received any texts or emails confirming my order or when it will arrive to my local EE store for collection. 

When would this be delivered around? 

Kind regards,

[BambooBandit]

Bump

[James_B]

Welcome to the EE Community, @BambooBandit 🙂

That phone is in stock and is usually dispatched within 24 hours.

You'll be notified as soon as your phone is ready to collect.

James

[BambooBandit]

Hi James,

Thanks for checking the stock. Good to know it’s in stock. 

So would it be around tomorrow/Friday to be ready for collection based on the 24hr dispatch?

Kind regards,

[James_B · Accepted solution]

That's right, @BambooBandit 🙂

James

[BambooBandit]

Ok,

Thank you. I will wait to see if I hear anything over the next couple of days. 

Kind regards,