cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ordered iPhone 17 pro max

Danxx97
Visitor

ordered iPhone 17 pro max - silver 256GB. New contract. Received confirmation email but no update on how long will be till dispatch. Can anyone help with stock / timescale ? Also can’t track order on account - still says no orders 

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Danxx97 ,

Welcome to the community,

It depends on stock as to when you will receive the device and how many have ordered before you as they are sent out on a first come first serve basis.

You will receive notification from DPD up to the evening before delivery once your device has been dispatched and another one on the day of delivery with a one hour window with a PIN number, which you will have to show the driver before receiving your device.

You can otherwise ring customer service and they may be able to give you an idea when it will be delivered, just press option 2 to speak to one of the guides.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.