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Order

Brookesl36
Visitor

‎09-11-2024 08:38 PM

So I placed an order / upgrade today with ee I had to pay an up front cost of £30 and it has gone out of my account but it isn’t showing up anywhere nor have I had email of confirmation or rejection can someone help 

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1 REPLY 1
Michael_D
EE Community Support Team

‎10-11-2024 09:48 AM

Hi @Brookesl36 

Thanks for coming to the community.

It is great to hear that you have upgraded. What did you go for?

Has anything come through yet? It can take a little bit of time for the email to come through.

Have you had a look in the junk or spam folder in case it is has dropped in there?

Did you see a confirmation page with an order number when you completed the order?

Michael

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