Order tracking Pro Max

[Cotly87]

I know there’s tonnes of these but I’ve order a cosmic orange pro max 256gb on 31st October. The tracking page since dispatched since the 20th. But I’ve not heard anything 

[Debbie_G · Accepted solution]

Hi @Cotly87.

Welcome to the community.

Any orders placed from 27/10/25 for the iPhone 17 Pro Max 256GB Cosmic Orange shows 'Expect dispatch within 28 days.'

DPD will contact you once your device is ready for delivery. If you dont already have the DPD app, I recommend downloading this. It allows you to track your parcel, receive notifications, and manage delivery options easily.

Debbie

[Cotly87]

Ok so dispatch expected by this Friday. The tracker is just confusing as it states “dispatched” which implies it’s been sent. 

[Debbie_G]

Thanks for getting back to me @Cotly87.

The status bar will display your order's progress through each stage, from order confirmation to dispatch. The final section will show an X until your device has been dispatched.

Debbie

[Cotly87]

Oh yes I can see the cross now. It’s a shame the text actually says dispatched in the text!