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Sim free iPhone 17 pro max

Spookymama25
Visitor

I ordered the iPhone 17 pro max orange 256gb on the 25-11-25 and I’m unsure if my order has gone through since I applied for EE finance the only emails I have received are: we have your EE order and welcome to EE finance but I didn’t get an XKO number it begins with EE-46 so I’m not sure if the order has been successful or not since the phone is expected to be dispatched within 14 days, I feel like I’m waiting in limbo to just be told the order never actually went through when I could of just upgraded and know for sure I’d be getting the phone within 14 days.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Spookymama25  Your ordered a sim free (no contract device) It’s from a different store from where you purchase a device with a contract so it has different order reference numbers 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.