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Order Update

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Senero88
Visitor

‎03-07-2023 10:38 AM - last edited on ‎03-07-2023 11:43 AM by EE Community Moderator

Ordered a new contract on Saturday, when I try and track an error comes up.

This has F&F discount will that delay the order being processed?

xkoxxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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Alex_M
Star Contributor
Star Contributor

‎03-07-2023 10:57 AM

Hi @Senero88,

Are you trying to track it via this page?

Make sure the email/phone you entered is the same as the account you used to place the order.

The F&F discount should not add any extra delays to the order.

You will receive a text by DPD by 11am on the day the item is due to be delivered.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
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Alex_M
Star Contributor
Star Contributor

‎03-07-2023 10:57 AM

Hi @Senero88,

Are you trying to track it via this page?

Make sure the email/phone you entered is the same as the account you used to place the order.

The F&F discount should not add any extra delays to the order.

You will receive a text by DPD by 11am on the day the item is due to be delivered.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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