23-01-2023 07:54 PM
It’s been 1 week since I ordered and received confirmation about my ps5 but I haven’t heard anything in a week no sort of estimate time of delivery, any idea of how I can go about getting an update?
24-01-2023 07:51 AM
Hi @Iain2428
Thanks for coming here.
Is the PS5 showing in your My EE account under add-ons?
Has the upfront payment been taken?
Leanne 🙂
24-01-2023 07:55 AM
yes it’s appearing under my add ons as “£45 add on” but the bundle I have selected didn’t require an upfront cost
24-01-2023 07:57 AM
Thanks for the quick reply @Iain2428
Have you downloaded the DPD app to see if they have any deliveries scheduled for your address?
You can use the email address and postcode to view any deliveries.
Leanne.