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No update on accessory order after 2 weeks

Fuller1122112
Investigator
Investigator

‎30-12-2022 04:35 PM

Is there a delay i processing accessory orders? I ordered an Xbox Series S mid December and not had any despatch info.

the price has now increased on the website so don’t want to order again at a higher price.

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎30-12-2022 04:38 PM

Hello @Fuller1122112 ,

Welcome to the community,

Have you rung customer service to find out about your order? We would not know here in the forums, no access to accounts, this is a public forum not customer service. I would suggest ringing them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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