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No delivery

ExBootneck82
Visitor

‎19-09-2025 10:47 AM

I placed an order for a pay monthly phone and contract 3 days ago. There has been no confirmation email nor delivery. 
Your online track order keeps failing and any CS number you provide goes round in circles and I cannot speak to a human. 
Could you get in touch asap please. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎19-09-2025 11:15 AM

Hi @ExBootneck82 

Have you downloaded and checked the DPD app.

Alternatively if tracking is not working you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.