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New phone number-new phone

DaneG1993
Visitor

Hi all, 

I’ve recently upgraded to an iPhone 17, (not yet been despatched) but was wondering how does one go about changing to a new number with the new phone? As my current number is attached to an old job so I’d like a fresh start so to speak. 

Thanks in advance 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

An upgrade is, by definition, a change of phone with your existing number. You can do one of two things.

1: Request a 14day cancellation of your upgrade, once actioned give 30days cancellation notice on your existing line and purchase your chosen phone as a new connection

2: Request a change of mobile number via CS on 150.

View solution in original post

1 REPLY 1
bristolian
EE Community Star
EE Community Star

An upgrade is, by definition, a change of phone with your existing number. You can do one of two things.

1: Request a 14day cancellation of your upgrade, once actioned give 30days cancellation notice on your existing line and purchase your chosen phone as a new connection

2: Request a change of mobile number via CS on 150.