New phone iPhone 16 plus

[Nasasteve]

I ordered my new phone iPhone 16 plus in Black 256gb had an email giving me an order number now nothing since. The order number tracking just comes back as “oops your tracking timed out” can’t get hold of anyone to ask was in the Guide queue for 90mins this morning still nothing who can I speak to.

now Seriously considering cancelling the lot and moving to O2

[Christopher_G]

Hi @Nasasteve 

The current delivery estimate for that model is to 'expect dispatch within one day'. When did you order it?

Chris

[Nasasteve]

I ordered it on Monday

Sent from Gmail Mobile

[Lesley_W]

Thanks for your reply @Nasasteve 

I'd have expected you to have an update by now. Do you have the DPD app?

Lesley

[Nasasteve · Accepted solution]

Hi Lesley
Finally had an update this evening but I feel that was only because
I chased it with customer service earlier today.
Hopefully I’ll get an update from DPD tomorrow

Sent from Gmail Mobile

[Michael_D]

Thanks for the update @Nasasteve 

I'm sure it won't be long until you hear from DPD. Please keep us updated

Michael