New order but no confirmation

[Julie2307]

I placed an order and paid the upfront fee which has come out of my bank but no confirmation email???

[Christopher_G]

Hi @Julie2307 

Welcome to the community

When did you order it? Which phone did you choose? Please include the colour and memory size and I'll check our delivery timescales for you.

Chris

[Julie2307]

Hi

It was the black iPhone 15 pro max good as new

Sent from Outlook for iOS<>

[Christopher_G]

Which memory size was it, @Julie2307?

Chris

[Julie2307]

It was 5gb

Sent from Outlook for iOS<>

[Christopher_G · Accepted solution]

If it's the 512GB one, our website says it's in stock and expected to be dispatched within 24 hours, @Julie2307 

DPD will be in touch with you when it's ready to be delivered.

Chris