New mobile phone order - not sure what is happening?

[Wayner666]

So I placed a new mobile phone order yesterday, received an email not long after saying order successful and I have an order number. But notheard anything at all since. When will I hear? Does  that mean I’m accepted for the phone or not? Does anyone know what will happen next as I thought it was next day ? But I did order early hrs on a weekend.   When I try to track it says timed out every time, just not sure what to do next to see if I am going to get this phone or not. Any help would  really be appreciated… thanks 

[Northerner]

Hi @Wayner666 

You can check your order tracking here:

https://ee.co.uk/help/orders

If this doesn't work you'll need to speak to EE CS on 150. 

Thanks