New SIM card delivery

HiToby
Investigator
Investigator

‎03-06-2022 06:21 PM

I ordered a new SIM card with new number last Saturday. 

I've got an email written that dispatched on Sunday, but it still not deliver.

 

I know it's bank holiday on Thursday and Friday. 

May I know can I pop to any EE store to get my SIM card in case it didn't come on Saturday?

 

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎03-06-2022 08:06 PM

@HiToby was this for PAYG or a contract?  If it was for a contract sim you can not do that.  If it was for a PAYG you can purchase one from a store with a pack.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
HiToby
Investigator
Investigator
In response to Chris_B

‎03-06-2022 09:14 PM

that was a contract sim..

 

Thank you for your reply!

 

0 Helpful