Community Activity

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 2017 Views
  • 38 replies
  • 4 Helpful

Data ending early

If monthly data runs out a week early and you top up will you get the purchased data in a week, not now?

Re: Stuck Open Order.

Same problem here. I cannot view the Broadband page in plans and subscriptions within the EE mobile app. It has said ‘Order Pending’ for weeks. Ever since I was moved from BT FTTP 900 to EE it has been like that.I asked to add the TNT sports TV add-o...

New Look TV

Not seen it in the forum but I got a popup on the tv please see attached. Looks like it will be a nice upgrade.  https://ee.co.uk/help/tv-sport/manage-use/eetv-new-look

IMG_0152.jpeg
ALT2 by Investigator
  • 68 Views
  • 2 replies
  • 0 Helpful

Hi, I can't call.

I am using an OPPO phone in China, but cannot make calls to Chinese phone numbers. It says that calls are restricted and text messages cannot be sent. The UK number has enough balance. Please help me solve this problem. Thank you very much.

nowkawa by Explorer
  • 65 Views
  • 3 replies
  • 1 Helpful

s25 ultra and payment options

Hi  I hope you are well I am happy sending a message to you I found your post on ee apps regarding s25 ultra and payment options. I need to confirm this information before I ener any contract with the company. 1. Does the phone accept universal sim  

IPN_5050 by Explorer
  • 45 Views
  • 2 replies
  • 0 Helpful

Resolved! new broadband connection

Hi,Joined EE. I have Airband internet at the moment but will change over to EE in a few days.The EE router has been delivered.The Airband connection comes in through the outside wall into an Airband box.I don't have a landline, but there is a box in ...

redeye777 by Investigator
  • 68 Views
  • 9 replies
  • 0 Helpful