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My order

Jaykhan0605
Contributor
Contributor

Awaiting confirmation 

13 REPLIES 13
Leanne_T
EE Community Support Team

Hi @Jaykhan0605 

Thanks for coming back to us.

As advised previously when you placed the order the expected dispatch time was more than 28 days.

Once the order has been dispatched you will receive an email advising the order is on it's way to you. 

Thanks 🙂 

Leanne. 

 

Apple - iPhone 16 Pro Max 1TB Desert Titanium 
I ordered this about three weeks ago on the phone. I got told it will be with me on the 28th and it’s still not with me. I’ve been waiting over three weeks. Is there any update on your stocks? How long would this take? I will give it to Friday if not, I will be calling into Cancel it And asked for a refund back all I have is my tracking number and it’s still not saying nothing on the app still waiting for a delivery date

I’m in the same position as you bro, i ordered mine on the 29th of september, and still no updates on when my order will be delivered to me. 

Peter_W
EE Community Support Team

Good morning @Jaykhan0605.

Welcome back to the EE Community!

I can see you've posted in a few other threads about this already, and my colleagues have advised that we were estimating a wait time of around 28 days at the point you ordered your handset. 

We'll always aim to get this to you as soon as we can, so please keep an eye on your texts and we'll let you know when this is dispatched and with DPD.

Peter