My basket

[Iainp73]

I have been trying to order a 65” TV now for nearly 3 weeks. I go online and choose the TV I want and click add to basket but then it says this service isn’t available at the moment try later. Then I get an email to say the item is still in my basket waiting for me, so I click on the link in my email to complete my purchase but when I loads up it says I have nothing in my basket. I have called customer service and they just tell me to try later but I just get the same all over again. I went to an EE store and they couldn’t help me either. What’s the point in advertising these TV’s if you can’t purchase them. Someone PLEASE help. 

[Northerner · Accepted solution]

Hi @Iainp73 

You might need to speak to EE CS on 150 and they will take a look at your account.

Thanks 

[Iainp73]

Thank you
Sent from my iPhone 14 Pro Max