Hello @Nurdin4641 ,
Welcome to the community,
Need more information please, but if you ordered either a replacement SIM card or new one, these are sent by second class post.
If you need to find out more about your orders, you will need to ring customer service. You also do not say what you ordered, as this might have also helped answer your query.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
