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Iphone 16 pro- 16 pro max pre order thread/that time of the year again

King-Boss
Established Contributor
Established Contributor

‎09-09-2024 04:40 PM - edited ‎09-09-2024 04:51 PM

Hello everyone in the ee community it’s that time again of the year placing and tracking the new iPhone 16 and 16 pro max’s orders and especially since a few years with delay issues with ee 😂 and then ringing them up and patiently waiting for that DPD notification I love this time of the year, so everyone I have created this thread and everyone stay posted in this thread don’t follow any other thread keep this one running guys if we keep each other updated then hopefully we get the iPhone this year on time on release day.

1,517 REPLIES 1,517
Adzkyle
Contributor
Contributor
In response to Madchemic43

‎19-09-2024 05:39 PM

They just said it wasnt processed properly but that just sounds like excuses when I clearly had an order number completed by 13:07. Now despite being one of the first to order I need to wait weeks for a new phone. So frustrating. 

Jimbob101
Contributor
Contributor

‎19-09-2024 06:08 PM

Anyone had the DPD text for instore pick up 

Lumley1991
Investigator
Investigator
In response to Jimbob101

‎19-09-2024 06:15 PM

do we think there is I’ll be anymore DPD notifications tonight or will be too late now?

Jimbob101
Contributor
Contributor
In response to Lumley1991

‎19-09-2024 06:18 PM

Upto 10:30pm I believe iv already had a email from EE to say its on its way but nothing from DPD

MDC29
Explorer

‎19-09-2024 06:20 PM

Put in my order on the 13th - first time I received no confirmation, which I thought was weird, so I tried again the next day and received a confirmation email. Spoke to an advisor yesterday who told me there was no order on the system...

I had to put in an upgrade request AGAIN over the phone. At this point it's going to take weeks.

EE really need to work on their online upgrade system, as it's clearly not working as intended!

hasnain_134
Investigator
Investigator

‎19-09-2024 06:35 PM

When i check orders it says i have no active orders, anyone else have the same 

_George_
Contributor
Contributor
In response to Aij615

‎19-09-2024 06:35 PM

I’ve also place order 13:08 Apple direct and expected from 25th-30th, not expecting anything to start moving till Tuesday 

MDC29
Explorer
In response to hasnain_134

‎19-09-2024 06:37 PM

That means your order didn't go through. Same issue as many other posters, including myself.

Give them a call and upgrade over the phone. 

hasnain_134
Investigator
Investigator

‎19-09-2024 06:39 PM

Also does anyone's order number actually work?

0 Helpful
hasnain_134
Investigator
Investigator
In response to MDC29

‎19-09-2024 06:41 PM

I called them today and they sent it went through..... great experiance 

0 Helpful