Iphone 15 128g

[HopeC]

I ordered an iPhone 15 last night now whenever I try to see if the payments gone through it doesn't show anything I've received no emails or notifications about the order or anything how do I know what's going on?

[Leanne_T]

Hi @HopeC 

Thanks for coming to the community. 

Did you order an upgrade or is this a new contract?

Is the payment showing as pending with your bank?

Speak soon 🙂

Leanne.

[HopeC]

Hello, I ordered it new and yes it does say pending on PayPal as I wanted to pay in 3 

[Leanne_T]

I see @HopeC 

Have you checked your spam/junk folder for the confirmation email? 

Leanne 🙂

[HopeC]

yeh I checked it and nothing so far x

[Leanne_T]

Thanks @HopeC 

If you call us on 0800 956 6000, the team will check the order and make sure this has been processed for you. 

Leanne 🙂