If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, My contract runs out on the 1st of October, a few weeks ago the app said I could upgrade early so I opted for a sim only deal. This was on the 6th of September & I had a confirmation email the same day. However the app is still showing my old p...
Received an email saying “thanks please call to discuss your order”what does this mean? I’ve been on hold for over 2hours now and I don’t fancy waiting any longer if I’m just going to be told I’ve been declined they’ve also took the upfront payment m...
Hi, I'm trying to get through to the digital team as I have been told I need to confirm some details on my order of the iPhone 15 Pro Max, but every time I try to call them the line hangs up automatically! I've been trying consistently to get through...
Hi, I was told to phone back to discuss my order but I have tried phoning multiple times and been on hold for a hour at a time
hi i n eed to discuss my accout with BT who ive ordered broadband with and mobile with you where they are in partnership with yourselves and since i gave differend mobile to contact me on I dont have access to that number . f9or dpd to contact me but...
Hi,Upgraded / ordered new phone on the 11th, including paying £200 up front. Other than the initial confirmation, I've had no further updates, and tracking still isn't working...Would be nice to know what's happening / receive my phone before my curr...
Am still waiting for sim only plan monthly to be delivered still nothing received from Dpd
Hi i want to get a new sim and mobile phone
Please cancel my order xxxxxxxxxxxx and refund my money.. This was mistake..
Due to EE giving the wrong number to DPD I could not get my delivery as did not get the pin but due to we department that deals with DPD is closed so they cannot not help and DPD is as much help as a wet paper bag I think EE need to change he to a de...
