03-11-2023 03:59 PM
Hi I want buy monthly payment phone by EE. I take order take 30£ from my account but I didn’t get any confirmation email nothing
03-11-2023 05:44 PM
Hi @Ewelina30,
Welcome to the EE Community. 🙂
When did you place your order?
Did you order online?
James
08-11-2023 12:13 PM
Hi I have also placed an order which took £30 upfront heard nothing since that was on the 2nd of November?
08-11-2023 12:15 PM
Hi @Gellbt4,
What did you order?
08-11-2023 12:32 PM
Thank you I ordered a Motorola razor 40
08-11-2023 01:02 PM
Which colour @Gellbt4?
08-11-2023 01:05 PM
Summer lilac
08-11-2023 01:13 PM
That model is usually dispatched within one day @Gellbt4
Please get in touch with Customer Care so a member of the team can check the status of your order.
They'll be happy to help. 🙂
08-11-2023 01:43 PM
Ok thank you . I did try tracking my order with the order number provided but it holds no details just says sorry can't show your order
08-11-2023 01:46 PM
No problem @Gellbt4 🙂
