Order

[Ewelina30]

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Hi I want buy monthly payment phone by EE. I take order take 30£ from my account but I didn’t get any confirmation email nothing 

[James_B]

Hi @Ewelina30,

Welcome to the EE Community. 🙂

When did you place your order?

Did you order online?

James

[Gellbt4]

Hi I have also placed an order which took £30 upfront heard nothing since that was on the 2nd of November? 

[James_B]

Hi @Gellbt4,

Welcome to the EE Community. 🙂

What did you order?

James

[Gellbt4]

Thank you  I ordered a Motorola razor 40 

[James_B]

Which colour @Gellbt4?

James

[Gellbt4]

Summer lilac 

[James_B]

That model is usually dispatched within one day @Gellbt4 

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help. 🙂

James

[Gellbt4]

Ok thank you . I did try tracking my order with the order number provided but it holds no details just says sorry can't show your order 

[James_B]

No problem @Gellbt4 🙂

James