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Iphone 14 pro max

Oskar0686
Investigator
Investigator

‎06-11-2022 02:28 PM

I ordered the iphone 14 pro max on 10/8/22 and it has not arrived today. The seller said that less than 28 days for delivery and it was a lie how I cancel my order and go to O2 best and cheapest plans

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎06-11-2022 02:50 PM

@Oskar0686   It’s usually delivered within 28 days not that it will be delivered 28 days.  Thats a big difference so no one has lied at all. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎06-11-2022 03:18 PM

Hi @Oskar0686

Thanks for coming to the community. 

As soon as we have an update on your order, the online order tracker will be updated. Orders are all sent out on a first come, first served basis clearing the oldest orders first.

You'll receive a text message from DPD with tracking details as soon as your delivery slot is confirmed.

If you would like to cancel the order, please call us on 0800 956 6000. 

Leanne.