I’ve ordered a phone and paid my upfront cost but no idea if I got accepted

[Chris_B]

@Allinsonjonny8   check your emails and try looking in your spam folder. 

[Allinsonjonny8]

I haven’t got nothing no email or anything and they have taken the £30 out of my bank so I dk wats happening 

[Christopher_G]

Hi @Allinsonjonny8 

Welcome to the community.

Which phone did you order and when did you order it?

Chris

[Dazg1972]

S26 ultra this afternoon

[Peter_W]

Welcome to the Community, @Dazg1972.

Just as a first port of call, I'd recommend checking your spam / junk folder to make sure that the confirmation email hasn't ended up in there. 

If you can't spot anything, please give our team a call, and once connected to one of our Billing Guides, just ask to speak with web sales.

Peter