Order successful

[Louisac1]

I have ordered a phone about 2 hours ago. I have received an email that states “Thanks, we've got your order, we'll begin to work on it straight away. We'll be in touch via SMS if we need any further information, you'll know its from us as it will include the XKO reference number you received when you placed your order.” Further down when it states “YOUR ORDER TOTAL” it says “ We’ll 

send you a text when your order is on it’s way.

this is next to confirmation of my £30 upfront payment. 

when I put my order reference number into the tracking tool it says it cannot locate the order. 

I just want to know if receiving this email means all checks are done and my order has been successful and I am just waiting on a DPD notification (as it is a Sunday) or if this means I can still receive and unsuccessful order email. 

[Chris_B]

@Louisac1  You’ve received an automatic response from placing the order it just means you’ve placed an order. It still needs to be checked and until a device is allocated you can’t track nothing as there’s nothing to track.   You’ll receive a tracking number when a device is allocated to you and you’ll get the device the next day.   And yes your order could still be rejected.