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I see order and was bye mistake

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Ifrah2
Explorer

‎01-09-2023 01:14 AM - last edited on ‎01-09-2023 07:23 AM by EE Community Moderator

Hi I see order and was bye mistake can I cancel or change xkoxxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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XRaySpeX
EE Community Star
EE Community Star

‎01-09-2023 02:06 AM - last edited on ‎01-09-2023 09:02 AM by

If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Ifrah2
Explorer

‎01-09-2023 01:15 AM - last edited on ‎01-09-2023 09:02 AM by

I did order bye mistake can I change or cancel 

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XRaySpeX
EE Community Star
EE Community Star

‎01-09-2023 02:06 AM - last edited on ‎01-09-2023 09:02 AM by

If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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