If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I ordered the IPhone 18 Pro Max in Burgundy 256GB on Friday (9th October). As far as I’m aware I didn’t see any information while ordering regarding any delay in dispatch. I did order later on the Friday night and I understand it’s the weekend he...
I ordered a phone however it won’t let me track the phone it’s saying “tracking reference number not available” I have had a confirmation email saying I’ve got the phone and I’ve paid for it. How long will I have to wait to actually see the tracking ...
Where is my order!!!’
I placed an order today for a MacBook Neo in blush, it says estimated dispatch in over 28 days. I’m just wondering if there’s any way I can keep updated with the progress and if it’s looking likely to be over a month before I receive my order. I’m ju...
I ordered I pro max 18 256gb burgundy on the 15th September only to receive a text today saying my phone has been returned. I checked the EE app and DPD app every day and it always says waiting for dispatch. The EE store wouldn’t help me and when ord...
I ordered a phone on Friday - received my credit agreement and order number but I still have heard nothing further on the delivery of the phone?
Why is it so difficult to get a straight answer from anyone at EE regarding why their delivery partner has failed to deliver my order on the agreed day??? They continuously try to shift the blame to DPD, but DPD is not their clients’ problem. It’s EE...
Hello, I ordered a 125GB Blue iPad A16 on 03/09/2026 and it still has not been dispatched.Please advise as to why.Thanks
I order my new i phone 17 on the 14th of September as part of my new contract and i am still awaiting delivery. When i check to track my order it just says that the order has been processed and its awaiting dispatch. Is there a help line or chat box ...
