07-11-2022 10:38 AM
Hi everyone I pre ordered Google Pixel 7 pro 256gd in obsidian black on the 8th of October but have still not had a delivery date confirmed. Is any one else still waiting for their device/ know when it's likely to arrive?
07-11-2022 10:42 AM
EE's work efficiency is very, very low. I didn't receive the iPhone14 pro max I ordered on October 9. This is completely inconsistent with what they said to be shipped within 21 days, so it is useless to call customer service, they It will only say waiting for dpd information
07-11-2022 12:28 PM
Hi @alt88888,
Welcome to the EE Community. 🙂
The phone you ordered is in stock so I would have expected it to have been dispatched.
Please get in touch with Customer Care so a member of the team can check the status of your order.
They'll be happy to help.
James
07-11-2022 01:03 PM
Hi James,
I have been in touch with customer services a couple times and unfortunately they were not able to advise on when the order is likely to be completed/delivered and could only offer that I should receive tracking information when it's ready for dispatch.
07-11-2022 03:02 PM
Hi @alt88888,
I've sent you a PM. Please check your inbox and get back to me when you have a moment.
Thanks
James