19-01-2024 07:50 AM
Is S24 in stock right now. If pre ordered when will we get the phone.
02-02-2024 07:58 PM
Have you rung customer service and double checked everything
03-02-2024 10:25 AM
Yeah phoned them last week they confirmed the order was placed but couldn't give me a date just said basically to give it a week to see if i get a text.
03-02-2024 10:32 AM
Hi @Keegan90,
Some variants of the S24 are currently on back order and will be dispatched as soon as stock arrives from the manufacturer.
If you'd like to switch to a colour/storage size that is in stock for immediate dispatch, please get in touch on 150.
James
03-02-2024 06:18 PM
Sorry, unrelated but so you still get the free clear case and screen protector? Need to know whether to order them separately or not.
03-02-2024 07:15 PM
I got clear case and screen protector with the insurance policy
07-02-2024 02:40 PM
Coming up to 3 weeks from placing the order and no updates on order tracking 🤦♂️
07-02-2024 04:01 PM
Have you rung EE customer service for update etc
07-02-2024 04:22 PM
Yeah, they said basically i just have to wait for a text.... unless i would accept a smaller storage or colour option which i don't want.
Just frustrating waiting for a new phone for so long
07-02-2024 04:32 PM
Ok well atleast you know order is in, might want to check about the watch offer if you don't get it soon.
I'd definitely stick with higher storage with the double storage. For colour it depends if you going clear case or not as you don't see colour once in a none clear one.
11-02-2024 11:18 PM
My husband ordered one on the 22nd Jan and still not received . Customer services said will be within 28days