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Galaxy S24 ultra

Khursm5576
Visitor

Is S24 in stock right now. If pre ordered when will we get the phone.

39 REPLIES 39

Have you rung customer service and double checked everything

Yeah phoned them last week they confirmed the order was placed but couldn't give me a date just said basically to give it a week to see if i get a text.

James_B
EE Community Manager
EE Community Manager

Hi @Keegan90,

Some variants of the S24 are currently on back order and will be dispatched as soon as stock arrives from the manufacturer.

If you'd like to switch to a colour/storage size that is in stock for immediate dispatch, please get in touch on 150.

James

Sorry, unrelated but so you still get the free clear case and screen protector? Need to know whether to order them separately or not.

I got clear case and screen protector with the insurance policy

Keegan90
Contributor
Contributor

Coming up to 3 weeks from placing the order and no updates on order tracking 🤦‍♂️

Have you rung EE customer service for update etc

Yeah, they said basically i just have to wait for a text.... unless i would accept a smaller storage or colour option which i don't want.

Just frustrating waiting for a new phone for so long 

Ok well atleast you know order is in, might want to check about the watch offer if you don't get it soon.  

I'd definitely stick with higher storage with the double storage.  For colour it depends if you going clear case or not as you don't see colour once in a none clear one.

Sharons8180
Visitor

My husband ordered one on the 22nd Jan and still not received . Customer services said will be within 28days