27-04-2023 11:09 AM
This is the only place I could find to leave positive feedback! After a mix up with my order (caused by us and not EE) I spoke to Logan Thorton on 25/4/23, who was absolutely brilliant in getting it all sorted out for me. She was so patient and helped me set up my Perks account. I'm pretty sure this took her past the end of her shift, but she wanted to make sure that the matter was resolved. Logan was friendly, professional and knowledgeable. Please pass on my thanks if possible.
27-04-2023 01:17 PM
Hi @Deb502
Welcome to the community and thank you so much for leaving this lovely feedback for Logan. I'm sorry to hear there was a problem with your order, but I'm glad they were able to help you get it sorted, even if it meant being a little late home.
I will pass your feedback on to Logan and their manager.
Thanks again.
Chris 🙂