where is my new phone

[mirandazzle]

I have no phone!!!  I am waiting for my upgrade to be delivered but EE have cut my current phone off. I am gutted and fuming, I have no way of contacting them, or anybody. They did NOT warn me that this would happen. What can I do?

[Christopher_G]

Hi @mirandazzle 

Welcome to the community.

I'm sorry to hear that this has happened. Have you received any communication about delivery of the new phone?

If you live near an EE store, they'll be able to give you a replacement SIM card there and then.

Chris