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Didnt received email confirmation upgrade mobile phone

Grzegorz17
Investigator
Investigator

‎27-12-2022 06:21 PM

Hi

I did upgrade my mobile Phone yesterday and I should received email confirmation or text message one day before,delivery should be tomorrow but I still didnt received nothing,could you tell me know whats going on,thank you.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎27-12-2022 06:35 PM

Hi @Grzegorz17 

Your order likely won't be processed until tomorrow if you're lucky/depending on your device. 

DPD are closed until tomorrow.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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