Delivery

Brianb1968 · ‎14-07-2025

Hi I ordered a phone yesterday 13th July and was wanting to to know if it is getting delivered tomorrow

Northerner · ‎14-07-2025

Hi @Brianb1968

You'll need to speak to EE CS on 150 if tracking is not working.

Also downloaded and register the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Brianb1968 · ‎14-07-2025

Order number xko***********

nit had any tracking number

[Mod edit: Removed order number]

XRaySpeX · ‎14-07-2025

Can't you track it? This user discussion group wouldn't know! It can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Brianb1968 · ‎14-07-2025

It keeps saying opps out of tracking time

Northerner · ‎14-07-2025

Hi @Brianb1968

You'll need to speak to EE CS on 150 if tracking is not working.

Also downloaded and register the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.